End User Licence Agreement

Easydocks (“Licensed Application”) is care documentation software for organizations that operate residential group homes for adults with developmental disabilities in Alberta, customized for iOS and Android mobile devices (“Devices”).

Support staff use it to record shift logs, resident support tasks, critical incident reports, abuse reporting records, and a per-resident cash trust ledger with photographed receipts. Managers use a companion web application to review and complete those records.

The Licensed Application is not a medical device. It does not diagnose, monitor, calculate doses, or make clinical recommendations. It gives no clinical advice and does not tell You what care to provide. Your professional judgement, Your training, and Your organization’s policies govern the care You deliver.

Do not use the Licensed Application to report an emergency. In an emergency, call 911 and follow Your organization’s emergency procedure. The Licensed Application does not alert anyone in real time and no one is monitoring it.

Access is provisioned by Your organization. You cannot create an account in the Licensed Application. Downloading it does not give You access to any records. Your organization’s administrator grants and revokes Your access.

2.1 You are given a non-transferable, non-exclusive, non-sublicensable licence to install and use the Licensed Application on Devices that You own or control, and as permitted by the Usage Rules, solely for the purpose of performing work for the care organization that has authorized Your access.

2.2 The Licensed Application may not be shared through Family Sharing, volume purchasing, or any other account-sharing mechanism. It holds personal health information about people who are not its users, and access must remain individually attributable.

2.3 This licence also governs any updates provided by Licensor that replace, repair, or supplement the Licensed Application, unless a separate licence is provided with an update, in which case that licence governs.

2.4 You may not share or make the Licensed Application available to third parties, sell, rent, lend, lease, or otherwise redistribute it.

2.5 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part of it, except with Blueprint Solutions Corp.’s prior written consent or to the extent applicable law permits.

2.6 You may not copy or alter the Licensed Application or any part of it, except as expressly authorized by this licence and the Usage Rules. You may not remove any intellectual property notices. If you sell, transfer, or dispose of Your Device, you must first remove the Licensed Application from it and confirm You are signed out.

2.7 Violations of the obligations above, and attempts at such infringement, may be subject to legal proceedings and damages.

2.8 Licensor reserves the right to modify the terms of licensing, on notice as set out in the Terms of Use.

2.9 Nothing in this licence restricts third-party terms. When using the Licensed Application, You must comply with applicable third-party terms and conditions.

3.1 The Licensed Application requires a currently supported version of iOS or Android. Licensor recommends using the latest version available for Your Device.

3.2 Licensor attempts to keep the Licensed Application updated so that it works with current operating system versions and hardware. You are not granted a right to claim such an update.

3.3 It is Your responsibility to confirm that the Device on which You intend to use the Licensed Application meets these requirements.

3.4 Licensor reserves the right to modify the technical requirements as appropriate, on reasonable notice.

3.5 Your Device must be protected by a device passcode or biometric lock. The Licensed Application holds personal health information, and an unlocked Device is an unprotected record.

4.1 The Licensor is solely responsible for providing maintenance and support services for the Licensed Application. You can reach the Licensor at the email address listed in the App Store or Play Store overview for the Licensed Application, or at the address in section 12.

4.2 Blueprint Solutions Corp. and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance or support services with respect to the Licensed Application.

4.3 Support is provided to the care organization that holds the contract. Where Your question concerns access, permissions, or the content of a record, Your organization’s administrator is the correct first point of contact.

You acknowledge that Licensor is able to access the content of Your account and Your personal information, and that Licensor’s use of that material is subject to Your organization’s agreement with Licensor and to Licensor’s privacy policy.

Licensor’s access is not unrestricted. Records that are immutable under section 6 cannot be altered by Licensor. Access by Licensor for support or maintenance is recorded.

The Licensed Application collects the technical information necessary to deliver push notifications and to operate the service, as described in the privacy policy. It contains no analytics, no crash-reporting service, no advertising identifier, and no location collection.

The Licensed Application exists so that You can record care that has already been delivered. What You write in it becomes part of Your organization’s official documentation.

A shift note can be corrected in place for fifteen minutes. After that, a change becomes a numbered revision carrying a stated reason, and every earlier version stays readable.

Critical incident reports, abuse reports, cash ledger entries and form submissions cannot be changed or deleted at all, not by You, not by Your administrator, and not by Licensor. The database rejects the attempt.

When You enter content into the Licensed Application, You represent and warrant that:

1. You are authorized by Your organization to record it;
2. it concerns a resident or a house within Your current assignment;
3. it is an accurate account, in Your own words, of what You observed;
4. it is not knowingly false, fabricated, or misleading;
5. it does not include content that is obscene, harassing, defamatory, or discriminatory, or that ridicules, mocks, or abuses any person; and
6. entering it does not violate any applicable law, regulation, or professional obligation that applies to You.

You are not required to warrant that You hold consent from the people named in a care record. Consent for the collection and use of resident information is the responsibility of the care organization, which is the organization with the consent relationship under Alberta’s Personal Information Protection Act.

Any use of the Licensed Application in violation of this section may result in suspension or termination of Your access.

The records You create in the Licensed Application belong to Your organization. They do not belong to You, and Licensor does not claim ownership of them. Licensor holds and processes them on Your organization’s behalf, under a written agreement with them.

You have no right to copy, export, retain, or take those records with You when You leave, and no right to have Your name removed from a record You authored. A record that loses its author stops being a record.

Feedback about the software is different. By submitting suggestions or other feedback regarding the Licensed Application, You agree Licensor may use and share that feedback for any purpose without compensation to You. This applies to feedback about the software only, never to the content of a care record.

You agree that Licensor may access, store, process, and use the information You provide in accordance with the privacy policy and Your organization’s agreement.

8.1 To the fullest extent permitted by the law of Alberta, Licensor is not liable to You for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of data, or business interruption, arising out of or in connection with Your use of the Licensed Application.

8.2 Licensor’s total liability to You personally under this Licence Agreement, for any cause and however arising, will not exceed CAD $100.

8.3 Nothing in this Licence Agreement limits liability that cannot be limited under Alberta law, including liability for fraud, or for death or personal injury caused by negligence.

8.4 Do not rely on the Licensed Application being available at the moment You need it. Your organization is responsible for maintaining a fallback method of recording care and meeting its reporting deadlines. Continuity, retention, and recovery arrangements for Your organization’s records are dealt with in Licensor’s agreement with Your organization, not here.

8.5 Your organization’s remedies are set out in its agreement with Licensor, not in this Licence Agreement.

9.1 Licensor warrants that the Licensed Application, as distributed through the App Store or Play Store, is free of spyware, trojan horses, viruses, or other malware at the time of Your download.

9.2 Except as stated in 9.1, the Licensed Application is provided “as is” and “as available”, and Licensor makes no warranty of any kind, express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, uninterrupted operation, or non-infringement.

9.3 No warranty applies to a Licensed Application that is not executable on the Device, that has been modified without authorization, handled inappropriately, combined or installed with inappropriate hardware or software, or affected by any other cause outside Blueprint Solutions Corp.’s control.

9.4 Please inspect the Licensed Application after installing it and notify Blueprint Solutions Corp. of any issue without delay, using the contact details in section 12. A defect report will be investigated if it is sent within thirty (30) days after discovery.

9.5 If Licensor confirms the Licensed Application is defective, Licensor may remedy the situation either by resolving the defect or by providing a substitute.

9.6 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the applicable Services store operator, and any purchase price You paid will be refunded to You. To the maximum extent permitted by applicable law, the Services store operator will have no other warranty obligation whatsoever with respect to the Licensed Application.

9.7 Nothing in this section limits any right You may have under Alberta consumer protection legislation that cannot be waived by agreement.

Blueprint Solutions Corp. and the End-User acknowledge that Blueprint Solutions Corp., and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession or use of it, including:

1. product liability claims;
2. any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and
3. claims arising under consumer protection, privacy, or similar legislation.

The Licensed Application does not use HealthKit, HomeKit, or any comparable platform health framework.

You represent and warrant that You are not located in a country subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country, and that You are not listed on any US Government list of prohibited or restricted parties.

For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:

Blueprint Solutions Corp.
PO Box 80074, Site 108, 5211 Macleod Trail SW
Calgary, Alberta T2H 0J3, Canada
support@tryeasydocs.com

For privacy questions: Alain Descartes Uwishema, Privacy Officer, at privacy@tryeasydocs.com.

The licence is valid until terminated by Blueprint Solutions Corp. or by You. Your rights under this licence terminate automatically and without notice if You fail to adhere to any term of it, and end when Your organization revokes Your access or when Licensor’s agreement with Your organization ends.

On termination, You must stop all use of the Licensed Application, sign out, and delete it from Your Devices.

Signing out and deleting the Licensed Application does not delete Your organization’s records. Those remain in Your organization’s account, attributed to their authors, as described in sections 6 and 7.

Blueprint Solutions Corp. represents and warrants that it will comply with applicable third-party terms of agreement in providing the Licensed Application.

In accordance with Section 9 of the “Instructions for Minimum Terms of Developer’s End-User License Agreement”, both Apple and Google and their subsidiaries are third-party beneficiaries of this End User Licence Agreement, and upon Your acceptance of its terms and conditions both Apple and Google will have the right (and are deemed to have accepted the right) to enforce this End User Licence Agreement against You as a third-party beneficiary.

Blueprint Solutions Corp. and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User’s possession and use of it infringes that third party’s intellectual property rights, Blueprint Solutions Corp., and not the Services, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.

All intellectual property rights in the Licensed Application remain with Blueprint Solutions Corp. or its licensors. Section 7 governs ownership of the records created using it.

This Licence Agreement is governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable in it, excluding conflict of law rules. The courts of the Province of Alberta have exclusive jurisdiction over any dispute arising from it.

17.1 If any term of this agreement is or becomes invalid, the validity of the remaining provisions is not affected. An invalid term will be replaced by a valid one formulated so as to achieve its primary purpose as closely as possible.

17.2 Collateral agreements, changes and amendments are valid only if made in writing. This clause can only be waived in writing.

17.3 This Licence Agreement does not create any employment, agency, partnership, or joint venture relationship between You and Licensor. Your employment relationship is with Your organization.